“I specialize in transforming complex security experiences into clear, trustworthy solutions for enterprises and consumers.”

Hi, I’m Erica, and I design UX content that is intuitive, helpful, and human.

With a background in education and instructional design, I bring a unique perspective to my work that allows me to create user-centered experiences that are inclusive and accessible to all.

I specialize in transforming complex security experiences into clear, trustworthy solutions for enterprises and consumers. At Microsoft, I’ve designed content experiences across enterprise data security, consumer security, and AI products, helping people and organizations navigate complex technology with confidence.

Testimonials

  • "Working with Erica was an all too rare experience of partnership and collaboration leading to real elevation of ideas within a team."

    —Paige Johnson, Senior Product Marketing Manager @ Microsoft

  • "Erica consistently delivers content design solutions for tough, undefined problems with impressive speed and real impact."

    —Minoru Uchida, Principal Product Designer @ Microsoft

  • "Erica is a gifted content designer who brings curiosity, keen intelligence, and empathy to her work. She's extremely skilled at content strategy, terminology, and building AI tools to scale her work."

    —Dawn Kister, Senior Content Designer @ Microsoft

  • "She tackled every challenge head on with grace and made every experience she touched clearer, more user-friendly, and more accessible.”

    —Beth Woodbury, Senior Content Designer @ Microsoft

  • "As her manager, I regularly received notes from partners praising her outstanding work as the content designer for Microsoft Defender for Individuals and our internal design system."

    —Louie Mayor, Senior Content Designer @ Microsoft

A few of my favorite things

  • Exploring the natural beauty of Oregon

  • Going on walks with my dog, Pepper

  • Growing flowers in my garden