Product support documentation for Microsoft Teams
As a contract content designer for Microsoft, I worked on Teams apps tailored to frontline workers. In addition to writing in-product UX copy, I also collaborated with product managers, designers, and other UX writers to create product support documentation. This page on support.microsoft.com helps managers get their team started using Teams for frontline workers.
Skills: Technical writing, editing
Audience: Managers of frontline workers
Collaborators: 1 content designer, 1 content manager, 1 UX designer, 1 product manager, 1 technical writer
Year: 2022